The Digital Agency for African institutions & organisations

Website design for African institutions & organisations

Over the last 25 years, Liqud LIght has developed considerable experiance working with the likes of the African Development Bank, OECD, DIFID, UNHCR, WHO, NEPAD, Africa50 and the African Union, on a range of institutional projects and initiatives creating highly acclaimed and award willing websites and intranets for African insitutions.

From our perspective this is particularly rewarding and exciting work to be involved in, as we get to work on meaningful and important projects that make a difference… in this respect we are very lucky!

We would be delighted to talk to you about your project, so please get in touch today to see how we can help you.

Institutional challenges & considerations 

This experience has given us a deep knowledge and understanding of many of the differing issues and challenges involved in such projects, helping us to ensure we side step pitfalls and risks. Whilst not unique to African institutions, there are some interesting issues that we have encountered:

  • Deep knowledge & specialism, but not succinct communicators or marketeers - This field is full of passionate and highly skilled specialists, however they are often caught in the detail, generating deep & wordy reports, which are not easily digestible online and generally do not easily translate into marketing friendly content, without training, support and editorial services.
  • Operating in very political environments - Due to the nature of these types of projects, a combination of internal & external political issues can dramatically affect projects, diluting messages and effectiveness. A map and its borders can be hugely contentious, or a statistic/fact can create perceived blame of failure, and decision making can become protracted negotiations. Here a sense of humour, a well thought out process and experience of the pitfalls is essential in ensuring a project stays on target.
  • A wide range of potential different stakeholders - Whilst some project are very focused with a single target audience, other projects must cater to a wide range of differing stakeholder groups, risking falling into the trap of trying to speak to everyone in the same way, at the same time… and therefore not actually managing to engage or connect with anyone. Here different IA, UX and messaging approaches need to be explored to ensure the various different stakeholder groups have relevant and engaging journeys through the website.
  • Decision by committee - Whether in large organisations, or on multi-party projects, there is always the risk of large committees diluting the end result due to the well known trap of 'design by committee’. Rather that try to avoid input from the group/committee, a successful project needs to embrace this celebrating the potential benefits of the 'hive mind’, whilst at the same time knowing how to minimise the risks associated with this. A well thought out process will gather input early and tighten up the decision group at key points, ensuring the project does not become diluted.
  • Differing design requirements - Design is a very personal and individuals obviously have very different tastes. This is magnified when we consider the different cultural design tangents when designing for African institutions. What represents Africa from someone in northern African will be very different to someone in central Africa… What feels congruent for someone for Ethiopia may be very different from someone in Cape Town or Lagos. Whilst most will want something modern & professional, this can mean very different things to different people, so a mature positioning and design process is essential to ensure we have developed a commonality of visual position allowing us to design a website which is representative.
  • Mobile usage and accessibility - The mobile phone is for many in Africa the only access to the internet that they have… a connected laptop or desktop may not be accessible. With this in mind, it is essential to ensure websites are designed to be fully mobile responsive and optimised for both the user journey as well as quick a speedy browsing experience. Separately to this, it is really important to ensure the website is fully accessibility, so disabled visitors are able to access content and services, by not only adhering to the accessibility guidelines but by ensuring real world accessibility is achieved.
  • Governance & process - One of the most challenging aspects of developing projects for the likes of the African Development Bank, the WHO or other large institutions is the requirements of strong governance. We have often seen strong or opinionated senior managers drive changes to suite their specific needs, overriding colleges who are simply expected to do what is requested, or a lack of ownership resulting in ongoing operational issues. Here a strong governance model is required establishing rules, ownership and process to ensure the website or intranet retains its integrity.
  • Advocacy vs campaigns - Key to the success of a website are definable and measurable calls to action or outcomes (that deliver), which is relatively straightforward on campaign orientated projects with district CTA's such as ‘Donate Now', however other projects are more advocacy orientated and can fall into a trap of not actually having a CTA or actionable output. Here it is important to take time to explore how the website can actually help archive the agenda and how it can enhance the advocacy role of the organisation.
  • Skill sets and abilities - One of the most challenging aspects which is not unique to Africa focused projects, are influencers, owners and decision makers who are not skilled marketeers, communicators and digital people. How to tell someone they do not fully understand the issue without causing offence? How to work with someone who does not deliver what they have promised? We have all worked in situations where this can impact the project, and here experience of really using peoples skills, whilst spotting & planning around these potential weak links in the chain are essential to ensure the project delivers and does not fall into blame or acrimony.

Having worked with African orgasnisations & insitutions over the last 20 years, rest assured there is not much we have not encountered, and we have the experiance and expertise to guide you throgh these issues.

We would love to engage with you, so please get in touch with us, so we can discuss your project.

What our clients say

"Liquid Light were a great team to work with! They are responsive, creative and take great care in ensuring they meet their client’s needs. Our Fund now has a functional, modern and interactive website that reflects clearly our operations and strategy."

Hanna Hagos - NEPAD-IPPF

Talk to us about your project

As an agency we are passionate about delivering results, especially on projects that really matter, so please do get in touch.
We would love to hear from you. Please call +44 1273 623 303 or

Contact us

You are currently offline. Some pages or content may fail to load.