We’ll always keep your data safe and secure. We've tried to keep this policy straightforward but if you have any questions, please email us.
1. Application of This Policy
- How we handle information received or collected about you as an individual through the Website,
- How we communicate with you as an individual, and
- Your rights as an individual in respect to such information and communications.
It does not relate to information about companies held and processed by us.
- “we”, "us" or "our" are to Liquid Light Ltd (registered in England number: 11561491) whose registered address is at 28 Kensington Street, Brighton, East Sussex, BN1 4AJ;
- “the Website” are to www.liquidlight.co.uk.
3. Collection and Use of Your Personal Information
a. Any information about you as an individual which we collect from the Website will be used in accordance with General Data Protection Regulation and other applicable laws.
b. We will only collect your information when we have your consent.
c. Your personal information may be collected if you complete our newsletter signup form: this form collects your name and email address and adds you to our newsletter mailing list, which is stored and processed in Campaign Monitor (you can view their security and privacy policies here). We will use this information to send you email newsletters containing the latest news and service updates from Liquid Light. The form uses a double-opt in sign up process. You will be able to request your information at any time by clicking on the link in the confirmation email sent and the option to unsubscribe will be included in every newsletter you receive from us.
d. Your personal information may be collected if you complete our Contact form or Client Questionnaire: these forms collect your name, email address, telephone number, and company name, as well as any other personal data you may include in your message. This information will be used to communicate with you and / or your company to discuss your query. Your data will be stored until such contact has been made and we may continue to store your data in order to provide after sales service or continue business with you.
e. Your IP Address, a string of numbers unique to your computer, is recorded by our web server when you request any page or component of the Website. This information is used to monitor your usage of the Website.
f. In the event of any business restructuring or reorganisation we may transfer your personal information to a third party as part of a sale of some or all of our business and assets, in which case we will take steps to ensure that your privacy rights continue to be protected.
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email us.
4. Your IP Address and Cookies
a. We will not use your IP address to identify you and your personal information in any way.
b. Cookies are used by the Website to allow us to recognise your preferred settings e.g. to store your ID and password for future sessions. This saves you from re-entering information on return visits to the Website.
For further explanation of cookies, see the All About Cookies website.
You can set your browser not to accept cookies, information regarding this may be found in your browser’s ‘help’ facility and the above website will give guidance on this. However, in a few cases some of our website features may not function as a result.
Below is a table of all cookies on this website – their name, type and purpose:
|The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.||Necessary||1 month|
|These cookies are used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Analytics||1 minute|
|This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.||Analytics||1 day|
|We use session cookies to record an individual users preferences that the user has specified, so that each time the user returns their preferences remain. Commonly this would be language settings, shopping carts, anything where you have indicated a preference. Where forms are used on the site, we hold the information in a session cookie so that we can improve the user experience on the site. Should a user, for example, forget to fill in parts of a form when submitting a form, we can auto-fill the values for those fields that have been filled in, thereby reducing the amount of fields a user needs to amend. This information is stored only in your browser and is destroyed once your browser is closed.||Necessary||Session|
We use third party companies as suppliers for some of our functions. Their use of the data is controlled by our contract with them and they are only allowed to use the data strictly for the purpose we have stated e.g. the data is not used in connection with data from other companies and we are not tracking user behavior outside our own sites.
5. Other Websites