Internet Explorer/Edge: How to clear your cache

Written by Candice Underwoodon 10th August 2016

(Last updated 30th October 2017)

We've detailed step-by-step instructions on how to clear your browser cache in Internet Explorer (IE9 and higher):

  1. Select Tools (via the Gear Icon), Safety > Delete browsing history
  2. If the menu bar is hidden, press Alt to make it visible
  3. Deselect Preserve Favourites website data, and select:
    1. Temporary Internet files or Temporary Internet files and website files
    2. Cookies or Cookies and website data
    3. History
  4. Click Delete. You will see a confirmation at the bottom of the window when the process is complete
  5. Exit/quit all browser windows and re-open the browser

For more information on what a browser cache is, and how to clear it in some of the most popular desktop and mobile browsers check out Quick Tips: How to clear your cache.

This article was posted in Client Guides, Quick Tips by Candice Underwood

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